Access to ticket sales of events on the website www.deal4event.com published by the stock company DEAL 4 EVENT implies unreserved acceptance of the following provisions:
ARTICLE 1 - COMPANY
Deal4event, simplified stock company with a single shareholder and a capital of 8,000 Euros, with a head office at 14, Rue Charles V, 75004 Paris, registered at the Paris Trade and Company Register under number 792 572 166, represented by Mr. Pierre Dubarbier, in his capacity as Chairman.
APE Code (Main Performed Activity): 4791B Distance shopping on specialized catalog
Director of Publication: Mr. Pierre Dubarbier
SIRET (business identification): 792 572 166 000 25
NAF CODE: 00017
Intra-community VAT: FR 33 79 257 21 66
Financial guarantee: BNP Paribas - 2, avenue de l'Opéra (75009 Paris).
Telephone contact of the Member Relations Service: 01.56.53.56.35 (Rate of a local call from a landline). Our advisors are available Monday to Friday from 8:00 to 20:00 and Saturday from 9:00 to 17:00.
Member Relations Service
14, Rue Charles V
75 004 Paris
fax: +33(0)1 56 53 56 35
ARTICLE 2 – GENERAL
The Seller has an e-commerce business and offers an online sale service of VIP Packages on the website: www.deal4event.com, hereinafter referred to as the “Website”
These general conditions of sale, hereinafter referred to as ‘Terms’, are intended for consumer buyers or companies.
ARTICLE 3 – DEFINITIONS
The words used in the Terms shall have the meanings given to them below:
Buyer: natural or legal person buying VIP Packages through the Website.
Order: the Buyer’s purchase order of one or more VIP Packages and accepted by the Seller pursuant to the Terms.
Customer account: online account opened by the Buyer on the Website to allow placing Orders.
Cookie: an applet sent during a connection by a server of the worldwide web to a user, sometimes without the knowledge of the latter, in order to characterize the user. By extension, it is information that the applet may save on the user’s hard drive and that the server may access later.
Email: computer document that a user may enter, send or read in delayed time via a network.
Internet: a global network including telecommunication resources, and server and customer computers for the exchange of electronic messages, multimedia information and files. It operates by using a common protocol that enables the immediate delivery of messages cut into independent packages.
Organizer: organizer of the sporting event subject to a VIP Package.
VIP Package: a number of services offered by a sports facility hosting or organizing a sporting event, including, but not limited to: official ticketing, preferential parking access, reception hostesses, VIP meal service before, during and after the sporting event, entertainment etc…
Partie(s): the Buyer and/or the Seller.
Seller : Deal4event, simplified stock company with a single shareholder and a capital of 8,000 Euros, with a head office at 14, Rue Charles V, 75004 Paris, registered at the Nanterre Trade and Company Register under number 792 572 166, represented by Mr. Pierre Dubarbier, in his capacity as Chairman.
ARTICLE 4 – OBJECT
The Terms are intended to define the rights and obligations of the Seller and the Buyer in connection with the sale of VIP Packages on the Website.
ARTICLE 5 – FIELD OF APPLICATION
The Terms apply to all sales of VIP Packages by the Seller to the Buyer, carried out through the Website.
No Order shall be taken into account by the Seller without the Buyer’s prior acceptance of the Terms.
It is stated that sporting events subject to VIP Packages may include rules that are specific to the Organizer.
The Seller acts at the request of the Organizer to sell VIP Packages on the Website. As a result, the Terms do not apply to the sporting event itself but only to the provision of sale of VIP packages by the Seller on the Website.
ARTICLE 6 – ORDER
Buyers place their Orders on the Website.
All contracting information is provided in French.
Placing an order for one or more VIP Package(s) requires the prior opening by the Buyer of a Customer Account, on the Seller’s Website.
The Buyer opens a Customer Account online by choosing a username and a password and by completing a form with the following information:
- For a natural person: name, forename, date of birth, home address, and email address.
- For a legal entity: company name, registered office, SIREN number, APE Code, website, and email address.
In the event where the Buyer connects to the Seller’s Website through Facebook, some of the information listed above, which would be indicated in the Buyer’s Facebook account and necessary for opening a Customer Account, would be automatically collected by the Seller after the Buyer has expressly accepted this automatic data transfer by checking the box provided for this purpose.
The Buyer will, any time, have the freedom of changing the personal data of his Customer Account.
The Order is carried out in real time, once the Buyer has connected to his Customer Account.
When placing the Order, the Buyer is immediately informed online of the availability of the VIP Packages.
The total number of VIP Packages likely to be purchased by a single Buyer for a same event, on the Website, may not exceed the number of VIP Packages provided on sale on the Website, at the request of the Organizer.
VIP Packages are indeed sold in limited number.
In case of unavailability of one or more VIP Package(s) requested by the Buyer, in one category, the Seller will immediately inform the Buyer who will then automatically be offered the option of buying one or more VIP Package(s) in another category.
In case of refusal by the Buyer, the Order would then be canceled and the Buyer refunded the price of this order without delay, and within thirty days at the latest, if his bank account has been debited.
In the event where the Organizer decided to issue registered VIP Packages, the Buyer would then be required, if he is not the VIP Package recipient, to enter the name and forename of the VIP Pack recipient in the cart, and, where appropriate, any other information that the Organizer would require.
After placing the Order, the ordered VIP Package(s) are automatically added to the Buyer’s cart.
Until this final stage, the Buyer will have the opportunity to return to the preceding pages and correct and change his Order and the information provided previously.
A confirmation email, acknowledging receipt of the Order and reviewing all the information, will then be sent to the Buyer as quickly as possible. It is then important that the Buyer provide a valid email address when filling out the fields about his personal data.
ARTICLE 7 – VALIDATION AND CONFIRMATION OF THE ORDER
Bu clicking on “Submit” in the shopping cart, the Buyer is given access to the “Payment” page and must check the box “I accept the general terms and conditions” for his Order to take effect.
By checking the box “I accept the general terms and conditions”, the Buyer herby accepts all the Terms. The Order is final only after validation of the payment made under the terms specified in Article 7 of the Terms.
The Buyer further acknowledges that the Terms are provided in a manner allowing their conservation and reproduction pursuant to Article 1369-4 of the Civil Code.
After validating the payment of the VIP Packages, the Order is definitely confirmed when the Seller sends an email confirming that the Order was validated and settled.
Data received by the Seller on placing and validating the Order are proof of the amount and date of the transaction completed by the Buyer.
ARTICLE 8 – FOLLOW UP OF THE ORDER
The Buyer may track his Order in his Customer Account in the “Order” section of the Website.
The Buyer can also obtain information on the Order by contacting the Seller:
- Either by email at the following address: firstname.lastname@example.org ;
- Or by telephone at the following number: 01 56 53 56 35, Monday to Friday from 9:00 to 12:30 and from 14:00 to 18:00 and Saturday / Sunday from 9:00 to 17:00.
- Or by post to the following address: Deal4Event, 14 Rue Charles V - 75 004 Paris.
ARTICLE 9 – PRICE - PAYMENT
Prices of VIP Packages mentioned in the Website are given in Euros and reflect prices with all taxes included but not including fees of logistical preparation, shipping and delivery.
The Seller reserves the right to change prices of VIP Packages indicated in the website.
However, VIP Packages will be charged to the Buyer on the basis of applicable rates on the date of validation of the Order.
After validating the Order, the Buyer is automatically directed to the platform of BNP PARIBAS, the Seller’s banking service provider, and should immediately pay the VIP Packages online by credit card. Cards accepted for payment of VIP Packages are Carte Bleue / Visa and Eurocard / Mastercard.
The Seller does not collect the banking information provided by the Buyer to pay for the VIP Packages.
ARTICLE 10 – DELIVERY
Delivery is the Organizer’s responsibility.
After the Order was placed, validated and settled, the Seller forwards to the Organizer all the necessary information to undertake delivery of the Order: Buyer’s name, delivery address, details of the Order.
Two types of delivery are proposed by the Seller on the website:
- Physical delivery:
Physical delivery only takes place in mainland France. The Seller forwards all information to the Organizer who is responsible for delivery to the Buyer.
The Seller’s liability ends once the necessary details for the delivery are forwarded to the Organizer: name of Buyer, delivery address, details of the Order.
Delivery will incur fees in addition to the sale price of the VIP Packages. These fees are mentioned in the Website under the sale process of VIP Packages.
The VIP Package will be delivered to the address provided by the Buyer on the form filled when placing the Order.
- Delivery at the location of the sporting event:
Delivery at the location of the sporting event will be carried out upon producing an electronic pass which can always be printed on an ordinary printer from internet by clicking on “e-ticket” in the Buyer’s Customer Account on the Seller’s Website.
A unique code is allocated to each pass. The pass must necessarily be printed on an A-4 white paper, with no marking on either side.
The rightful holder of the pass is the first person to show it, printed under the above-specified conditions.
The validity check of the pass and the handing over of the VIP Package in exchange, are carried out at the entrance of the sporting event location under the terms established by the Organizer and under his sole responsibility.
Reproducing, duplicating and forging the pass are strictly forbidden.
The Buyer should be aware that the Organizer of the sporting event may, when handing the VIP Package, request a valid ID with photo, which should carry the same name mentioned on the VIP Package if it is a registered one.
If the Organizer of the event denies to the holder of the VIP Package access to the site of the sporting event, the price of the VIP Package will not be subject to any even partial refund.
If the sale of the VIP Package(s) is completed less than 10 business days before the date of the sporting event, only delivery at the site of the sporting event through an electronic pass will be available.
Responsibility for the delivery of VIP Packages lies with the Organizer. It is however the responsibility of the Seller to forward all necessary information for that delivery to the Organizer.
The Buyer can make no claim against the Seller in respect of the VIP Packages delivery.
In the case of a problem, it will be up to the Buyer to make a claim against the Organizer.
Delivery methods are validated by the Organizer. By decision of the latter, physical delivery may not be available. Only delivery at the site of the sporting event will then be offered in the Seller’s Website.
ARTICLE 11 – ABSENCE OF ANY RIGHT OF WITHDRAWAL –CANCELLATION OF A SPORTING EVENT – REFUND
The Buyer has no right of withdrawal pursuant of the provisions of Article L 121-20-4 of the Consumer Code.
A VIP Package purchased on the Website is only refunded in the case of cancellation of the sporting event or due to a reimbursement decision by the Organizer to the exclusion of any other case including loss or theft.
The right to reimbursements rests exclusively with the Buyer of the VIP Package.
In case of cancellation of the sporting event or of a change of date, time or place of the sporting event for which the VIP Package was purchased, the Seller will provide information on the Website within a reasonable time after receiving the information from the Organizer. In any case, it is recommended that Buyers of VIP Packages check 24 hours before the sporting event, object of their VIP Package, that it is maintained without any modification.
ARTICLE 12 – LIABILITY
The Seller is fully responsible towards the Buyer for the proper execution of the Order.
However, the Seller would not be held liable if he proves that the failure or improper performance of his obligations are attributable to the Buyer, or to an unpredictable and insurmountable third party unconnected with the provision of the services according to the Terms, or to an event of absolute necessity.
The Seller would by no means be held responsible for any consequences resulting from the Buyer’s communication of a wrong email address.
The Seller would by no means be held responsible for a cancellation of the sporting event, or for any incidents that may occur during the sporting event.
ARTICLE 13 –INTELLECTUAL PROPERTY
All material published on the Website such as sounds, images, photos, videos, texts, activities, programmes, graphic design, utilities, data bases, and software, is protected by the provisions of the Code of intellectual property and belong to the Seller.
The buyer shall not infringe the intellectual property rights relating to such elements and in particular to reproduce, represent, modify, adapt, translate them, or to extract and/or reuse any quantitatively or qualitatively substantial part, to the exclusion of necessary acts for their normal and proper use.
ARTICLE 14 – PERSONAL DATA
The Seller collects and processes personal data about the Buyer.
In accordance with Law No. 78-17 of 6 January 1978 on computer science, files and liberties, the processing of Buyers’ personal data is subject to a declaration by the Seller submitted to the National Commission of Informatics and Liberties (CNIL).
The Seller collects and processes in particular the name, forename, post address, email address, date of birth, password, IP address, connection data and browser data, control history, informed sports preferences, viewed products and Buyer claims at the creation of a Customer Account.
Personal data of Buyers can also be directly collected from Facebook, subject to the Buyer’s express acceptance.
In case registered VIP Packages are issued, as decided by the Organizer, the Seller collects the names and forenames of VIP Packages’ recipients and, where appropriate, other information that the Organizer would request.
After they are collected, Buyers’ personal data are subject to data processing intended for the management of VIP Package orders and commercial relations with Buyers, for developing commercial statistics and for mailing commercial solicitations.
Collected personal data are also stored in order to meet legal and regulatory obligations.
Personal data of VIP Package recipients, who do not have the status of Buyers, collected at the issuance of registered VIP Packages, as decided by the Organizer, are only stored to meet the access requirements to the sporting event, imposed by the Organizer.
Recipients of the collected data are the Seller and the Organizers, for the proper execution of their services.
In accordance with Law No. 78-17 of 6 January 1978 on computer science, files and liberties, Buyers have the right to access, correct and oppose their information by directly contacting the Seller online at the following email address: email@example.com or by post, indicating their name, forename, email address, post address, to the following address: Deal4event SAS, 14 Rue Charles V, 75 004 Paris – France.
According to the present regulations, this written request must be signed and carry the attached photocopy of an ID with the signature of the Buyer of the VIP Package and indicate the address to which the reply should be sent. A reply shall then be sent to the Buyer within two months following receipt of this request.
Recipients of VIP Packages who are not Buyers of a VIP Package, benefit like Buyers, from a right to access, correct and oppose their information under the conditions specified above.
When the Buyer so requests, the Seller must justify, at no cost to the Buyer, that he has performed all required operations.
In order to preserve the security of data collected and processed, the Seller has adopted the PCI DSS encryption process and has strengthened the overall process of scrambling and encryption to protect all sensitive data around Buyers’ personal data.
Buyers are informed that when browsing, and in the context of the Order, personal data are collected and processed by the Seller responsible for processing, including through the online form used to place the Order.
Buyers are informed that the Order will not be placed if this form is not properly filled.
The form includes indications on whether the fields to fill are optional or mandatory.
Buyers are informed that the Seller wishes to place a Cookie in their computer in order to collect information on their browsing on the Website, and the information they have provided on the online form, intended to be stored for a period of 6 months.
Placing a Cookie allows to save such information so that it can be used at subsequent visits by the Buyer of the Website. It avoids for the Buyer filling in the form again at each visit.
However, the Buyer has the option of refusing the placing of Cookies on his computer and shall comply with the instructions of his browser.
For good reasons, Buyers have the right to object to the fact that personal data concerning them be subject to processing.
They have the right to refuse, at no cost, that their data be used for marketing purposes by the Seller or whoever is in charge of further processing.
Buyers are informed that in the event of a dispute, the burden of proof is the Seller’s, unless it is established that the disputed data were provided by the Buyer or with his consent.
Buyers are also informed that when they get a change of registration they is entitled to a refund for the cost of the above-mentioned copy.
ARTICLE 15 – SECURITY
Buyers of VIP Pack are expected to take all the necessary measures to keep their Customer Accounts’ username and password secret and to prevent any unauthorized use of their Customer Accounts.
Sellers take no responsibility for any fault likely to occur during the stages of placing the Order or in the case of an unauthorized use of the VIP Package.
ARTICLE 16 – CONVENTION ON EVIDENCE
It is expressly agreed that the Parties may be in touch with each other electronically for the purposes of the Terms, provided some technical security measures have been put in place to protect the private nature of the data exchanged.
The two Parties agree that the exchanged emails are valid proof of the content of their communication and, where appropriate, of their commitment, especially as regards the transmission and acceptance of the Order.
ARTICLE 17 – PARTIAL INVALIDITY
If one or more provisions of the Terms were deemed illegal or invalid, such invalidity would not entail the nullity of the other provisions of these Terms, unless these provisions were inseparable from the invalidated stipulation.
ARTICLE 18 – APPLICABLE LAW
The Terms are governed by French law.
ARTICLE 19 – LITIGATION
The Parties agree that in the event of litigation about the execution or interpretation of the Terms, they shall endeavor to resolve it by means of conciliation.
In case of failure of the conciliation attempt, the litigation shall be brought before the competent Courts.